Refund policy

1. Refund Eligibility and Timeframes

Customers may be eligible for a refund if they cancel their order within a specified timeframe, typically 24 hours before the scheduled rental period. Refunds will be processed within 5-7 business days via the original payment method.

2. Non-Refundable/Non-Cancellable Products or Services

Certain products or services may be non-refundable or non-cancellable, as indicated at the time of purchase. This may include customized or special-order items, as well as services that have already been rendered.

3. Cancellation Procedures, Fees, and Requirements

Customers can cancel their order without incurring any fees if done within the specified cancellation window. However, cancellations made outside of this timeframe may be subject to cancellation fees, depending on the circumstances.

For further assistance or inquiries regarding refunds and cancellations, please contact our customer support team.